Shipping Policy
1. Order Processing Time
Orders placed with 3dology are typically processed within [X] business days. Processing time may vary depending on the specific product and service ordered. Customers will be notified of any delays or issues affecting order processing.
2. Shipping Methods
3dology offers a range of shipping methods, including standard and expedited options. The available shipping methods may vary based on the destination and the nature of the product or service.
3. Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of the package. Customers can view the shipping costs before completing the checkout process. Any applicable taxes or customs duties are the responsibility of the customer.
4. Shipment Tracking
Customers will receive a confirmation email with tracking information once their order has been shipped. This allows customers to monitor the progress of their shipment in real-time.
5. Shipping Destinations
3dology ships to [list of countries or regions]. For shipments to locations outside of our standard delivery zones, additional shipping fees and extended delivery times may apply.
6. Delivery Timeframes
Estimated delivery times are provided during the checkout process based on the selected shipping method. Actual delivery times may vary due to factors such as customs processing, holidays, and unforeseen circumstances.
7. Undeliverable Packages
In the event that a package is deemed undeliverable, the customer will be contacted for alternative shipping information. If no response is received within a specified period, the order may be canceled, and a refund issued (subject to our Cancellation and Refund Policy).
8. Lost or Damaged Shipments
3dology is not responsible for lost or damaged shipments once they have been handed over to the shipping carrier. Customers are encouraged to contact the carrier directly to resolve such issues. However, we will assist in providing relevant information and support.
9. International Shipping
For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Delays may occur due to customs processing, and 3dology is not liable for such delays.
10. Changes to Shipping Policy
3dology reserves the right to make changes or updates to the Shipping Policy at any time. Any modifications will be reflected on our website.